- Best and latest technology
- Package built to your specific needs
- 24/7 support
- 5 star on Google Reviews
- Fully managed installations
- FREE onsite staff training
Transform your business with a VoIP phone system.
Discover the growth potential of our cutting-edge VoIP telephony. Guaranteed to elevate your team’s efficiency and collaboration with the latest VoIP phone systems.
Get a free quote
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Features at a glance.
We’ll never charge extra for our core telephone system features. Top-standard features, delivered as standard.
Call recording
Enhance customer service and stay in line with PCI compliance with our unlimited call recording.
Call reporting
Never miss an opportunity by setting up automated missed call reports as well as call conversion rates.
On-hold marketing
Project your company messages to a captive audience and choose your own on-hold music.
CRM integration
See which customer is calling you and pull up important data right from your handset.
Remote solutions
Increase your business flexibility by working from anywhere in the world with our multi-device app.
Auto-attendant
Route your callers to the right person seamlessly with a voice menu system.
Self-hosted platform
We can remote access your system for support, meaning there’s no third-party delays.
Hosted phone system
Benefit from a feature-rich PBX system that provides robust functionality.
Dedicated support
We have a 4-ring response policy and a 14-minute average resolution time.
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Call Recording
Never miss a detail and elevate training with our unlimited call recording.
Training tool to enhance customer service.
- Stay in-line with PCI compliance.
- Unlimited storage and no restrictions.
- Record from any device, including call transfers.
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Call Reporting
Empower data-driven insights and optimise performance with automated call reports.
Never miss an opportunity with missed and unreturned call reports.
- Automated reports scheduled for your convenience.
- Increase team efficiency with real-time statistics.
- Track marketing campaign call conversions.
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On-Hold Marketing
Turn waiting time into marketing time with custom on-hold branding.
Project messages to a captive audience.
- On-hold music to keep callers engaged.
- Schedule for seasonal promotions.
- Auto-attendant ensures your callers are transferred to the right team.
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CRM Integration
Deliver personalised experiences and informed calls by harnessing the power of CRM integration.
Instantly access caller details for personalised interactions.
- Reduce call handling time with quick access to customer information.
- Strengthen brand loyalty with consistent and informed conversations.
- Boost sales conversions by tailoring pitches based on caller history.
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All these features come at no additional cost.
Mobile and desktop apps
Click-to-dial
Call menus
Call forwarding
Call queue
Call recording
Video calls
HD Audio
On-hold music
Customised greetings
Voicemail-to-email
Call reports
Call routing
Phone extensions
Local or national number
Contact directory
Other telecoms providers
- Trustpilot rating (avg.): 3.2
- Avg. resolution time: 16 hours
- 30 mins+ in call queue
- Hidden costs for basic features
- Utilising a third-party system that limits in-house expertise and responsiveness.
- Dependent on hardware, limiting agility and remote collaboration.
- Trustpilot rating: 4.8
- Avg resolution time: 14 MINUTES
- 4 ring policy
- Feature-rich system at no extra cost
- Self-hosted platform with no third-party delays when it comes to support.
- Any device can become a business phone with our Communicator app.
Empower your business by choosing Zappie.
We’re not one of the big boys (yet!), and we’re proud of that.
It means our customers get service that has all the bite to match the bark.
Speedy responses with 24/7 support.
We’re proud to boast a 14 minute resolution time and we always aim to respond on the phone within 4 rings.
We provide the latest technology.
We’ll continuously push the limits to provide the best products.
Free on-site training.
We’ll give all of your staff training on how to effectively use our systems.
We provide the latest technology.
We’ll continuously push the limits to provide the best products.
Free on-site training.
We’ll give all of your staff training on how to effectively use our systems.
Real genuine support from real genuine people.
You’ll never need to speak to robots. All of our expert team are UK-based and have a vast amount of experience.
We’re proud of our excellent customer feedback.
Reviews from our customers are so important to us as they show us that our hard work is paying off. Have a read of some of the great feedback we’ve received so far.
Firmin & Co
Firmin & Co are the leading estate agents in Peterborough and approached Zappie after a troublesome experience with a previous provider. Here Daniel shares his experience with his new Zappie VoIP phone system and the refreshingly simple customer service.
Fantastic service from start to finish!
I approached Mike at Zappie about some issues I had with our Wi-Fi signal at my nightclub. He promptly came to meet us on-site and suggested some excellent hardware to sort the problem. His engineer was out within a couple of days to do the cabling. He done a lovely neat job and the Wi-Fi has been perfect ever since!
Rich Gilbert
What a fantastic company! They have helped moved everything over from our old company, even buying us out of our current contract. Every member of staff we have dealt with ie Jamie, Jacques, jack and Arjun have been nothing but helpful and informative. They are very quick at responding to any queries and have resolved them instantly. So far everything has been very smooth and I would recommend them to anyone. In short I would not hesitate to recommend Zappie to anyone, and indeed I already have. Thanks guys!
Rachel Wilson
Exceptional company from start to finish!
Exceptional company from start to finish. I initially felt very sceptical about the whole process but I am absolutely over joyed with the service so far. We have new phones which are exceptional, our internet speeds have surpassed all expectations and most importantly, the service is second to none. Very happy!
Evie Harris
John DoeCEO
I would like to thank ALL of the Zappie team who I have had the pleasure in dealing with throughout our journey. Awesome company and people – please use this review to give anyone thinking of signing up peace of mind that signing up would be an EXCELLENT move in every aspect - and I’m a picky customer!! In short I would not hesitate to recommend Zappie to anyone, and indeed I already have. Thanks guys!
Andrea Riley
Nothing but praise
All in all they have been the most committed and dedicated company to making sure the customer is satisfied and is getting the requirements and support that they need without ripping you off. It's been the best thing we have done in ages and I can finally have a company I can rely on!
Victoria Baker
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By submitting this form, I agree that I have read the Privacy Policy and confirm that Zappie store my personal details to be able to process my request.
