Is Call Recording Important?
For businesses that rely on customer service, sales and marketing calls, call recording is an invaluable tool. In this blog, we take you through three ways that call recording can be used to drive value for your company.
2023 RPI Price Increases
We know that nobody likes to hear about price increases, but unfortunately, they are sometimes necessary to keep up with rising costs. We want to be transparent and upfront about why our prices are going up, and how it will affect you.
Is your phone system ready for the Christmas period?
Christmas time is looming, inevitably things will start to become hectic for many businesses. The ‘post Christmas to-do-list’ begins to pile as the office parties get underway for the festivities…
2025 PSTN/ISDN Switch Off
Openreach is switching off the PSTN & ISDN network in 2025, so what does this mean for you?
In 2025 the final elements of the PSTN (analogue telephone lines) & ISDN (digital lines) network will be turned off with all IP (internet based lines) replacing these legacy services. The project has already begun, so do not hesitate to consider your options.