Our service automatically detects issues with your broadband and alerts our support team immediately. With our four-ring policy, you’ll speak to a real person fast, and we’ll handle everything from troubleshooting to full network recovery.
With our expert team on standby, you’re never left in the dark. Whether it’s unexpected outages or network issues, we respond instantly and resolve problems within 22 hours, so you can stay connected without disruption.
Simply contact our support team, and we’ll respond instantly with our four-ring policy.
Our experts will quickly identify the problem, whether it’s a network issue or a hardware fault.
We’ll often be able to find a resolution straight away but will always provide a fix within 22 hours.
Once resolved, we’ll notify you and follow up to ensure everything is running smoothly.
Seamlessly integrate with our VoIP services to unlock cost savings, flexibility, and enhanced communication capabilities.
It means our customers get service that has all the bite to match the bark.
We’re proud to boast a 14 minute resolution time and we always aim to respond on the phone within 4 rings.
We’ll continuously push the limits to provide the best products.
We’ll give all of your staff training on how to effectively use our systems.
We’ll continuously push the limits to provide the best products.
We’ll give all of your staff training on how to effectively use our systems.
You’ll never need to speak to robots. All of our expert team are UK-based and have a vast amount of experience.
We’re happy to answer any of your questions and help guide you through the process of upgrading your companies solutions.
0333 1888 333
Call us
hello@zappie.io
Email us
0333 1888 333
Let's chat
One of our team will give you a ring to discuss your business communication needs and arrange a time to come and see you.
A member of our experienced sales team will come to your premises and find a solution that works for your individual business.
We’ll develop a proposal with you that meets your needs and takes your business to the next level.
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We provide businesses with everything they need for reliable and efficient communication. You can trust us to handle all your telecom and broadband needs, so you can focus on elevating your business.
Our service covers troubleshooting and resolution of broadband outages, network issues, and hardware faults, with a guaranteed fix within 22 hours.
The service is £11 per month, added to your existing broadband plan for comprehensive backup and support.
If toll fraud is detected, Zappie Guard immediately alerts designated contacts and takes appropriate action to block fraudulent calls, minimizing financial losses and reputational damage.
Simply call our support team, and our four-ring policy ensures your call will be answered promptly. Although with our 4G back-up SIM, there’s a good chance we will have already identified the outage!
We guarantee that any broadband issues you report will be resolved within 22 clock hours from the time you contact us.
In the rare case we exceed the 22-hour window, we will keep you informed and work to resolve the issue as quickly as possible.
Yes, you can choose to opt out. However, we highly recommend staying enrolled to ensure uninterrupted connectivity and fast issue resolution.
While we aim to cover most broadband issues, there may be external factors (like large-scale outages) that are beyond our control. However, we’ll always work to restore your connection as soon as possible.
