Welcome to the fastest-growing telecoms company in the UK.

We’re on a mission to revolutionise the telecommunications landscape.

We’re determined to do things differently by ensuring an unwavering commitment to customer support.

4

Ring policy

4.9

stars on Google Reviews

14 min

resolution time

250+

customers in 2024

Play Video

Our story.

Founded in November 2022, Zappie is the fastest-growing telecommunications company in the UK. We provide businesses with everything they need for reliable and efficient communication.

Jamie Pidgley (left) & Mike Connolly (right) found Zappie
Zappie’s first install
Our first ever office
First hire - Joe Proctor

The Zappie Foundation’s first ever event – The Jurassic Coast Challenge

Move into bigger office 2.0

First ever company van

Zappie’s 1st birthday

First ever Christmas party

The boys channel their inner East 17

Jamie wins the Business Awards UK ‘Rising Star’ award for 2024

First ever billboard

Nominated for our first ever Business Comms award

First staff incentive trip to Marbella

First Coupe De Zap charity football tournament

50 employees

Zappie is made by the people.

Behind every call, every message, and every connection, there’s a dedicated team of individuals who are the heartbeat of Zappie. Our team is a mix of industry veterans, tech whizzes, and customer service superstars. Together, we’re building something special.

Meet the team.

At Zappie, we know that it’s the people who make the difference. It’s about more than just lightning-fast internet or crystal-clear calls. Real people are at the heart of everything we do.

.

Jamie Pidgley

Founder & Managing Director
Dream dinner guest

Ant Middleton

Best cuisine

A massive Chinese!

Favourite song

Under the Bridge - Red Hot Chilli Peppers

Best holiday spot

Dubai

Film/TV recoms

Breaking Bad

.

Mike Connolly

Founder & Commercial Director
Dream dinner guest

Sir Alex Ferguson

Best cuisine

Indian

Favourite song

Location - Dave

Best holiday spot

Dubai

Film/TV recoms

Shawshank Redemption

.

Gary Strickland-Smith

Operations Director
Dream dinner guest

Bob Marley

Best cuisine

Indian

Favourite song

She’s Royal - Tarus Riley

Best holiday spot

Jamaica

Film/TV recoms

The Holiday

.

Freddie Molyneux

Head of Marketing
Dream dinner guest

José Mourinho

Best cuisine

Italian

Favourite song

Never Too Much - Luther Vandross

Best holiday spot

Amalfi Coast

Film/TV recoms

The Gentlemen

.

Jason Dhillon

Inside Sales Manager
Dream dinner guest

Theo Von

Best cuisine

Italian

Favourite song

At Last - Etta James

Best holiday spot

Miami

Film/TV recoms

Breaking Bad

.

Sarah Gallagher

Sales Operations Manager
Dream dinner guest

RuPaul

Best cuisine

Italian

Favourite song

Look Right Through - Storm Queen, MK

Best holiday spot

The Maldives

Film/TV recoms

Friends

.

Michelle Vahey

Corporate Sales Manager
Dream dinner guest

Marilyn Monroe

Best cuisine

Thai

Favourite song

Lost on You - LP

Best holiday spot

Croatia

Film/TV recoms

Shawshank Redemption

.

Imrul Khandokar

Field Sales Executive
Dream dinner guest

Andrew Tate

Best cuisine

Steak Dinner

Favourite song

Prefer podcasts or silence!

Best holiday spot

Ibiza

Film/TV recoms

Interstellar, Lucy, Inception

Join the
Zappie family

Are you ready to be part of something extraordinary? Zappie is more than just a fast-growing company; it’s a place where your career can take off.

Play Video

Our values.

The SPEAK framework provide the principles that guide our business.

Service

We prioritise what our customers need, combine that with our knowledge and deliver beyond expectations.

Partnerships

We work closely with clients to establish ourselves as a trusted communications partner.

Excellence

In everything we do, we want to excel and have a positive impact today that doesn’t compromise tomorrow.

Agility

We respond to customer needs in a flexible and dynamic way, delivering true value-based solutions.

Knowledge

Our team are experts in their field and we invest in our team for their future and the future of Zappie.

We’re committed to building safe and secure classrooms in Sub-Saharan Africa.

The Zappie Foundation is our pledge to giving back. According to UNESCO, over 32 million children of primary school age are out of school in Sub-Saharan Africa. We want to change that.

Our mission is to break down barriers for education and improve the lives of African children.

We’re proud of our excellent customer feedback.

Reviews from our customers are so important to us as they show us that our hard work is paying off. Have a read of some of the great feedback we’ve received so far.

Firmin & Co

Firmin & Co are the leading estate agents in Peterborough and approached Zappie after a troublesome experience with a previous provider. Here Daniel shares his experience with his new Zappie VoIP phone system and the refreshingly simple customer service.

We aim to be net zero as a business by 2035.

Every time we install a new phone system, a tree is planted. In 2023, we prevented 12.5 tCO2e from entering the atmosphere and we supported projects in 13 different countries.

Our core services.

We’re on a mission to revolutionise the telecommunications landscape by providing businesses with reliable VoIP phone systems and fast business broadband, whilst ensuring an unwavering commitment to customer support.

Never miss a word with our advanced business phone systems.

Call recording

Enhance customer service and stay in line with PCI compliance with our unlimited call recording.

Call reporting

Never miss an opportunity by setting up automated missed call reports as well as call conversion rates.

On-hold marketing

Project your company messages to a captive audience and choose your own on-hold music.

CRM integration

See which customer is calling you and pull up important data right from your handset.

Speed guarantee. We’ll always find the fastest network in your area at the best price.

Superior access

We can acquire a broad range of networks and routers, meaning the best speeds are always achievable for your business.
business broadband zappie communication

5G backup

Our routers include a 5G back-up SIM so you business can stay connected, even when your network is down.

Proactive support

With the back-up SIM, we can see when your network is down and can proactively support you to get any issues resolved.

Remote management

We can access our routers remotely so can often find a quick fix without having to deploy an engineer, saving your business time and money.

Save up to 30% on the latest mobiles. Unbeatable prices with a seamless transition.

Latest models

We are able to get hold of the most up-to-date smartphones available. iPhone 15 Pro Max? Samsung Galaxy S23? We can get it all!

Hand-selected network

We aren’t a network provider so when we set up your phone, we can find you the best service available in your area. From any network.

Keep your number

We make it as easy as possible to switch to us and we’ll never ask you to change your number.

Mega savings

We can offer some great deals on mobiles, saving your business up to 30%.

The latest news from the world of Zappie.

Zappie has been featured in The Times, a recognition of our ongoing commitment to doing things differently and consistently going above and beyond for businesses.
It's been a gruelling 6 month project, but we are delighted to finally unveil our brand-new website, designed with you in mind. This revamp is based
The inaugural Coupe De Zap charity football tournament was a big success, as we managed to raise over £1,500 for The Zappie Foundation. Congratulations to Premier

Can’t find what you’re looking for?

Save time and speak to one of our expert team.

Fun facts

Fun Facts About Zappie

Our very own influencer. Gary is going viral all over social media. 

We have our very own runner, Freddie Molyneux is a celebrity here at Zappie for his amazing running and loves to show you what he’s done with his very own verified Strava account.