Transform your business with a VoIP phone system.

Discover the growth potential of our cutting-edge VoIP telephony. Guaranteed to elevate your team’s efficiency and collaboration with the latest VoIP phone systems.

Get a free quote today

Features at a glance.

We’ll never charge extra for our core telephone system features. Top-standard features, delivered as standard.

Call Recording

Never miss a detail and elevate training with our unlimited call recording.

Training tool to enhance customer service.

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Call Reporting

Empower data-driven insights and optimise performance with automated call reports.

Never miss an opportunity with missed and unreturned call reports.

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On-Hold Marketing

Turn waiting time into marketing time with custom on-hold branding.

Project messages to a captive audience.

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CRM Integration

Deliver personalised experiences and informed calls by harnessing the power of CRM integration.

Instantly access caller details for personalised interactions.

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All these features come at no additional cost.

Mobile and desktop apps

Click-to-dial

Call menus

Call forwarding

Call queue

Call recording

Video calls

HD Audio

On-hold music

Customised greetings

Voicemail-to-email

Call reports

Call routing

Phone extensions

Local or national number

Contact directory

Softphone App

Turn any device into a business phone and work from anywhere in the world.

We offer a wide range of phone systems and accessories.

From budget-friendly models to high-end devices with advanced features, we've got you covered. Whether you need corded or cordless phones, conference phones, or headsets, we can provide the perfect communication tools to suit your business needs.

Yealink T58W Cordless

Touch Screen Desk Phone
MOST POPULAR

Yealink T42S

Desk Phone

Yealink VP59

Video Desk Phone

Yealink W57R Rugged

Cordless Walkabout Phone

Yealink W78 Premium

Cordless Walkabout Phone

Yealink WH62 Headset

One Ear DECT Headset

Algo 8186 Loud Bell

SIP Horn Speaker

Fanvil Door Entry Unit

All-In-One IP Doorphone

Unified communications with seamlessly integrated solutions.

Bringing your communication services under one roof is hugely beneficial.

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Streamlined operations

No need to juggle multiple providers and systems.

Improved productivity

Integrating solutions empowers your team to work more efficiently and collaboratively.

Cost savings

Consolidating your communication services saves you thousands per year.

These services integrate brilliantly with our VoIP phone systems.

Softphone App

This is the way to stay connected on the go as our softphone app is an extension of our VoIP phone system. Simply install and you can access the many benefits that our system has to offer.

Business Broadband

There's no point having a flashy new phone if you're getting slowed down by the spinning wheel of death! Power up your business productivity with a broadband upgrade.

Mobiles

We provide unbeatable mobile and SIM packages for businesses, customised to suit your businesses needs.

We’re proud of our excellent customer feedback.

Reviews from our customers are so important to us as they show us that our hard work is paying off. Have a read of some of the great feedback we’ve received so far.

Firmin & Co

Firmin & Co are the leading estate agents in Peterborough and approached Zappie after a troublesome experience with a previous provider. Here Daniel shares his experience with his new Zappie VoIP phone system and the refreshingly simple customer service.

Other telecoms providers

Can’t find what you’re looking for?

Save time and speak to one of our expert team.

Toll fraud costs UK businesses over £1 billion per year.

Are you aware that the UK ranks as the 3rd most targeted country in the world for toll fraud? Toll fraud, also known as phreaking or phone hacking, is a serious threat to businesses.

This occurs when hackers exploit vulnerabilities in a business’s phone system to make fraudulent calls. These calls are often routed through premium rate or international numbers, resulting in substantial charges for the victimised business.

The average cost of a toll fraud is circa £10,000 per customer for an unmonitored incident.

Empower your business by choosing Zappie.

We’re not one of the big boys (yet!), and we’re proud of that.

It means our customers get service that has all the bite to match the bark.

Speedy responses with 24/7 support.

We’re proud to boast a 14 minute resolution time and we always aim to respond on the phone within 4 rings.

We provide the latest technology.

We’ll continuously push the limits to provide the best products.

Free on-site training.

We’ll give all of your staff training on how to effectively use our systems.

We provide the latest technology.

We’ll continuously push the limits to provide the best products.

Free on-site training.

We’ll give all of your staff training on how to effectively use our systems.

Real genuine support from real genuine people.

You’ll never need to speak to robots. All of our expert team are UK-based and have a vast amount of experience.

Contact Us

Let’s take your business services to the next level.

We’re happy to answer any of your questions and help guide you through the process of upgrading your companies solutions.

0333 1888 333

Call us

hello@zappie.io

Email us

0333 1888 333

Let's chat

0333 1888 333

hello@zappie.io

0333 1888 333

Start a chat

What happens next?

Discovery Call

One of our team will give you a ring to discuss your business communication needs and arrange a time to come and see you.

Demonstration

A member of our experienced sales team will come to your premises and find a solution that works for your individual business.

Proposal

We’ll develop a proposal with you that meets your needs and takes your business to the next level.

Get a free quote

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The Process

Seamless communication.
Seamless processes.

Proposal Agreed

We’ll work with you to find the best communications solution for your business

Onboarding

A dedicated account manager will be introduced and we’ll pre-provision your system, ready for install.

Installation

A Zappie-trained engineer will install your system and provide any necessary training

Provisioning

We’ll take over existing networks and install any additional lines required.

Settlements

If we are covering any settlement terminations then we’ll liaise directly with your old provider.

Review

Your Account Manager will keep in touch to make sure your journey runs smoothly throughout.

Take our business phone systems quiz for an instant quote.

With so many options, choosing the right phone systems and broadband for your business can be challenging. This quiz will determine your unique business needs and introduce a solution that best fits you.

START THE QUIZ

FAQS

Frequently Asked Questions

At Zappie, we offer a range of business phone systems tailored to suit your needs, including VoIP (Voice over Internet Protocol), PBX (Private Branch Exchange), and virtual phone systems. Whether you’re a small start-up or a large corporation, we have solutions to match your requirements.

 VoIP stands for Voice over Internet Protocol, a revolutionary technology that enables voice communication over the internet rather than traditional phone lines. Essentially, VoIP converts voice signals into digital data packets that can be transmitted over the internet and reassembled at the receiving end. This allows users to make phone calls using their internet connection instead of relying on traditional telephone networks.

 A PBX, or Private Branch Exchange, is a telephony system used within organisations to manage incoming and outgoing phone calls. Unlike traditional phone systems where each phone line is connected directly to a telephone company’s central office, a PBX system operates internally within the organization, allowing for efficient call routing and internal communication.

 Our team of experts will work closely with you to understand your business needs and recommend the most suitable phone system. We conduct thorough assessments of your current infrastructure, employee requirements, and future growth plans to ensure a seamless transition to the ideal solution.

 Absolutely! We understand the importance of maintaining continuity in your business operations. Our team will facilitate the transfer of your existing phone numbers to our platform with minimal disruption, ensuring uninterrupted communication for your business.

 Yes, our phone systems are designed to integrate seamlessly with mobile and other devices like desktops, laptops and tablets – allowing you and your team to stay connected from anywhere. Whether you’re in the office, on the go, or working remotely, you can access essential communication features with ease.

 More often than not, this isn’t an issue at all. We have a dedicated settlements and terminations team who are there to negotiate you out of your contract, meaning customers who have existing providers can still make the switch to Zappie. However, this is only applicable to those who have 3 years or less remaining on their current telecoms contract.

 This largely depends on your availability and personal circumstances. One of our brand values is agility and we have previously been able to get a system up and running just 24 hours after the point of sale! However, a more realistic timeline is approx. 3-5 days, provided that we don’t need to settle any termination agreements on your behalf.

Yes, we offer comprehensive support and maintenance services to ensure your phone systems operate smoothly at all times. Our dedicated support team is available to assist you with any technical issues, upgrades, or troubleshooting needs, allowing you to focus on your core business activities.

 Security is a top priority at Zappie. Our phone systems utilise advanced encryption protocols and security measures to safeguard your sensitive data and communications. Rest assured, your business information is protected against unauthorised access and cyber threats.

We also provide a service called Zappie Guard which protects your business from toll fraud.

 Getting started is easy! Simply contact our team to schedule a consultation with one of our sales team. We’ll discuss your requirements, recommend the best solution for your business, and guide you through the implementation process.

Experience the power of seamless communication today.

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