The latest news from the world of Zappie.

Recording calls can boost quality, training and compliance—but only if it’s done right. This guide explains how UK businesses can use VoIP call recording and analytics

Downtime kills productivity. Broadband failover uses 4G/5G as automatic backup so when your primary FTTP or leased line drops, your business keeps working - calls, cloud

Running a hybrid workforce or multiple sites? Modern VoIP makes it easy to route calls, record interactions and integrate with your CRM - without clunky on-prem

The PSTN switch-off has moved to 31 January 2027, but waiting is risky. From broadband choices (FTTP, SoGEA, leased lines) to VoIP/Teams Phone, number porting and

Finding the right phone system for your small business in 2025 doesn't have to be overwhelming. With AI-powered features, flexible pricing, and cloud-based solutions revolutionising business

In today's rapidly evolving digital landscape, artificial intelligence is revolutionizing telecommunications and Voice over Internet Protocol (VoIP) systems. As businesses seek more efficient, cost-effective communication solutions,

Voice over Internet Protocol (VoIP) has revolutionised business communications, offering a flexible, cost-effective alternative to traditional phone systems. As organisations embrace digital transformation, VoIP stands at

In today's competitive business landscape, every missed call could be a missed opportunity worth thousands of dollars. Traditional phone systems often leave businesses scrambling to keep