Enjoy seamless communication with our convenient softphone app.
Stay connected across any device, unlocking the full potential of remote collaboration with our versatile Communicator app.
Get a free quote today
Cutting-edge features for seamless communication.
Experience communication like never before with an extensive range of cutting-edge features.
Work from anywhere
Stay connected whether you're in the office, at home, or on the go, ensuring productivity no matter where you are.
Business number flexibility
Make and receive calls using your business number, maintaining a professional presence even when working remotely.
Click-to-dial integration
Enable quick and efficient calling with just a single click, available across all devices.
Presence indicator
Easily see when your colleagues are on calls, helping you choose the right moment and reduce interruptions.
Group conference calls
Instantly set up and join group conference calls, facilitating real-time collaboration and decision-making among teams.
Direct and group messaging
Foster seamless communication with colleagues through direct and group messaging, all within a single platform.
Call statistics dashboard
Gain valuable insights and track all aspects of your calls, including duration, frequency, and missed calls.
Dedicated support
We have a 4-ring response policy and a 14-minute average resolution time.
Work from anywhere in the world.
- Maintain productivity whether you're in the office, at home, or on the move.
- Access all communication tools and features remotely.
- Seamlessly transition between devices without interrupting the call.
Get a free quote today
Transform any device into a powerful phone system.
- Utilise desktops, laptops, tablets, and smartphones as extensions of your business phone system.
- Seamlessly integrate your existing devices into your communication network.
- Enjoy full access to PBX features such as call recording, call forwarding, and voicemail.
Save your business hours per month with click-to-dial.
On average it takes 22 seconds to input call details. Reduce your handling time and increase productivity by utilising click-to-dial across your devices.
How many outbound calls do you make a day?
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Integrated with Bolt PBX: supercharge your communications with VoIP.
Our self-hosted platform with none of the third-party hassle.
Bolt by Zappie is a powerful self-hosted PBX platform designed to provide seamless business communications. Choose our Communicator app and benefit from all the VoIP phone system features.
Call recording
- Training tool to enhance customer service.
- Stay in-line with PCI compliance.
- Unlimited storage and no restrictions.
- Record from any device, including call transfers.
Call reporting
- Never pass up an opportunity with missed and unreturned call reports.
- Automated reports scheduled for your convenience.
- Increase team efficiency with real-time statistics.
- Track marketing campaign call conversions.
On-hold branding
- Project messages to a captive audience.
- On-hold music to keep callers engaged.
- Schedule for seasonal promotions.
- Auto attendant ensures your callers are transferred to the right team.
All these features come at no additional cost.
Mobile and desktop apps
Click-to-dial
Call menus
Call forwarding
Call queue
Call recording
Video calls
HD Audio
On-hold music
Customised greetings
Voicemail-to-email
Call reports
Call routing
Phone extensions
Local or national number
Contact directory
Combine your app with a reliable handset.
Maximise the capabilities of Communicator by combining it with our state-of-the-art VoIP handsets. The ultimate solution for your business communication needs.
Yealink T58W Cordless
Touch Screen Desk Phone
- 7-inch touchscreen display
- Up to 16 SIP accounts
- Wi-Fi & Bluetooth built-in
- Noise-proof technology
- Wide variety of apps supported
MOST POPULAR
Yealink VP59
Video Desk Phone
- 8-inch touchscreen display
- HD video calling
- Up to 16 SIP accounts
- Wi-Fi & Bluetooth built-iny
- HD audio
Yealink W78 Premium
Cordless Walkabout Phone
- 2.4'-inch 240 x 320 TFT colour screen
- Flexible Noise Reduction for clear HD voice
- Quick charging: 10m charge time for 2hr talk time
- Optimised response speed and battery life
- Wireless headsets connection via Bluetooth 5.1
Other telecoms providers
- Trustpilot rating (avg.): 3.2
- Avg. resolution time: 16 hours
- 30 mins+ in call queue
- Hidden costs for basic features
- Utilising a third-party system that limits in-house expertise and responsiveness.
- Dependent on hardware, limiting agility and remote collaboration.
- Trustpilot rating: 4.8
- Avg resolution time: 14 MINUTES
- 4 ring policy
- Feature-rich system at no extra cost
- Self-hosted platform with no third-party delays when it comes to support.
- Any device can become a business phone with our Communicator app.
We’re proud of our excellent customer feedback.
Reviews from our customers are so important to us as they show us that our hard work is paying off. Have a read of some of the great feedback we’ve received so far.
Firmin & Co
Firmin & Co are the leading estate agents in Peterborough and approached Zappie after a troublesome experience with a previous provider. Here Daniel shares his experience with his new Zappie VoIP phone system and the refreshingly simple customer service.
Fantastic service from start to finish!
I approached Mike at Zappie about some issues I had with our Wi-Fi signal at my nightclub. He promptly came to meet us on-site and suggested some excellent hardware to sort the problem. His engineer was out within a couple of days to do the cabling. He done a lovely neat job and the Wi-Fi has been perfect ever since!
Rich Gilbert
What a fantastic company! They have helped moved everything over from our old company, even buying us out of our current contract. Every member of staff we have dealt with ie Jamie, Jacques, jack and Arjun have been nothing but helpful and informative. They are very quick at responding to any queries and have resolved them instantly. So far everything has been very smooth and I would recommend them to anyone. In short I would not hesitate to recommend Zappie to anyone, and indeed I already have. Thanks guys!
Rachel Wilson
Exceptional company from start to finish!
Exceptional company from start to finish. I initially felt very sceptical about the whole process but I am absolutely over joyed with the service so far. We have new phones which are exceptional, our internet speeds have surpassed all expectations and most importantly, the service is second to none. Very happy!
Evie Harris
I would like to thank ALL of the Zappie team who I have had the pleasure in dealing with throughout our journey. Awesome company and people – please use this review to give anyone thinking of signing up peace of mind that signing up would be an EXCELLENT move in every aspect - and I’m a picky customer!! In short I would not hesitate to recommend Zappie to anyone, and indeed I already have. Thanks guys!
Andrea Riley
Nothing but praise
All in all they have been the most committed and dedicated company to making sure the customer is satisfied and is getting the requirements and support that they need without ripping you off. It's been the best thing we have done in ages and I can finally have a company I can rely on!
Victoria Baker
Empower your business by choosing Zappie.
We’re not one of the big boys (yet!), and we’re proud of that.
It means our customers get service that has all the bite to match the bark.
Speedy responses with 24/7 support.
We’re proud to boast a 14 minute resolution time and we always aim to respond on the phone within 4 rings.
We provide the latest technology.
We’ll continuously push the limits to provide the best products.
Free on-site training.
We’ll give all of your staff training on how to effectively use our systems.
We provide the latest technology.
We’ll continuously push the limits to provide the best products.
Free on-site training.
We’ll give all of your staff training on how to effectively use our systems.
Real genuine support from real genuine people.
You’ll never need to speak to robots. All of our expert team are UK-based and have a vast amount of experience.
Contact Us
Let’s take your business services to the next level.
We’re happy to answer any of your questions and help guide you through the process of upgrading your companies solutions.
0333 1888 333
Call us
hello@zappie.io
Email us
0333 1888 333
Let's chat
- Latest and greatest technology
- Built to your specific needs
- 24/7 support
- 5 stars on Google Reviews
- Fully managed installations
- Free on-site training
What happens next?
Discovery Call
One of our team will give you a ring to discuss your business communication needs and arrange a time to come and see you.
Demonstration
A member of our experienced sales team will come to your premises and find a solution that works for your individual business.
Proposal
We’ll develop a proposal with you that meets your needs and takes your business to the next level.
Get a free quote
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Welcome to the fastest-growing business phone solutions company in the UK.
We provide businesses with everything they need for reliable and efficient communication. You can trust us to handle all your telecom and broadband needs, so you can focus on elevating your business.
We provide a broad range of unified business services with seamlessly integrated solutions.
Bringing your communication services under one roof is hugely beneficial.
Streamlined Operations
No need to juggle multiple providers and systems.
Improved Productivity
Integrating solutions empowers your team to work more efficiently and collaboratively.
Cost Saving
Consolidating your communication services saves you thousands per year.
Combine with these packages to grow your business.
VoIP Phone System
Our softphone app is best utilised in combination with our state-of-the-art VoIP handsets.
Business Broadband
Ensure crisp calls when in the office with a reliable broadband setup. Say goodbye to the spinning wheel of death!
Mobiles
Whilst the Communicator app can be downloaded onto any device including your personal phone, it's nice to keep things separate with a dedicated 'work phone'.
Take our business phone systems quiz for an instant quote.
With so many options, choosing the right phone systems and broadband for your business can be challenging. This quiz will determine your unique business needs and introduce a solution that best fits you.
START THE QUIZ
FAQS
Frequently Asked Questions
The Communicator app is a softphone application that serves as an extension of your business phone system, allowing you to make and receive calls from any device.
The Communicator app enables remote work by providing seamless access to your business phone system’s features from anywhere in the world, ensuring productivity and connectivity regardless of location.
Yes, you can use the Communicator app on multiple devices, including smartphones, tablets, laptops, and desktop computers, ensuring flexibility and convenience for your communication needs.
Communicator integrates seamlessly with our Bolt PBX platform, offering enhanced functionality and efficiency for your communication and collaboration needs.
VoIP stands for Voice over Internet Protocol, a revolutionary technology that enables voice communication over the internet rather than traditional phone lines. Essentially, VoIP converts voice signals into digital data packets that can be transmitted over the internet and reassembled at the receiving end. This allows users to make phone calls using their internet connection instead of relying on traditional telephone networks.
A PBX, or Private Branch Exchange, is a telephony system used within organisations to manage incoming and outgoing phone calls. Unlike traditional phone systems where each phone line is connected directly to a telephone company’s central office, a PBX system operates internally within the organization, allowing for efficient call routing and internal communication.
Yes, we offer comprehensive support and maintenance services to ensure your phone systems operate smoothly at all times. Our dedicated support team is available to assist you with any technical issues, upgrades, or troubleshooting needs, allowing you to focus on your core business activities.
Security is a top priority at Zappie. Our phone systems utilise advanced encryption protocols and security measures to safeguard your sensitive data and communications. Rest assured, your business information is protected against unauthorised access and cyber threats.
We also provide a service called Zappie Guard which protects your business from toll fraud.
Getting started is easy! Simply contact our team to schedule a consultation with one of our sales team. We’ll discuss your requirements, recommend the best solution for your business, and guide you through the implementation process.
Experience the power of seamless communication today.
