Operations
SOUTHAMPTON
FULL TIME
£25,000 - £27,000 per annum (depending on experience)
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At Zappie, we’re not just a telecoms company; we’re a rapidly growing scale-up revolutionising the communication landscape in the UK. Join us on this exciting journey where innovation, growth, and a vibrant work culture are at the heart of what we do. We are looking for motivated, like-minded people who excel in a target-driven environment to join our team.
As a First Line Support Technician, you will be the first point of contact for customers seeking technical assistance. You will diagnose, troubleshoot, and resolve basic technical issues, escalating more complex issues to 2nd or 3rd line support teams. Your role will be critical in ensuring smooth day-to-day operations and delivering excellent customer service.
At Zappie, we believe in fostering a collaborative and fun working environment where our team can thrive. In addition to a competitive salary, we offer a range of benefits to our emloyees:
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