Whether you’re planning some last-minute sun or a long weekend in Europe, we want you to relax and enjoy every moment – without worrying about surprise roaming charges.
We want to be as transparent as possible when it comes to additional charges. That’s why we’ve created this detailed breakdown of our overseas and UK-based mobile charges.
International Calls Zones
EU & EEA
Austria, Belgium, Bulgaria, Croatia, Cyprus (excluding Turkish sector), Czech Rep, Denmark, Estonia, Faroe Islands ,Finland, France, French Territories (French Guiana/ Guadeloupe/ Martinique/ Mayotte/ Reunion and Saint Martin), Germany, Gibraltar, Greece, Hungary, Iceland, Ireland (Republic of), Italy, Latvia, Liechtenstein, Lithuania, Luxembourg, Malta, Netherlands, Norway, Poland, Portugal (inc. Azores & Madeira), Romania, Slovakia, Slovenia, Spain (inc. Balearic Islands & Canary Islands), Sweden
Other European Destinations
Andorra, Monaco, San Marino, Switzerland, Turkey (including Turkish Sector of Cyprus)
Other Worldwide Destinations
All other countries
Out of Bundle - International
| International Calls (1 Minute Minimum Call Charge) | Charge Per Minute |
|---|---|
|
Calls to EU and EEA |
£0.30 |
|
Calls to Other European Destination |
£2.50 |
|
Calls to Any Other Worldwide Destination |
£5.00 |
| Text Messages (per message) (up to 160 characters) | Charge Per Text |
|---|---|
|
Text Message to EU and EEA |
£0.10 |
|
Text Message to Other European Destination |
£0.58 |
|
Text Message to Any Other Worldwide Destination |
£1.08 |
| Video Calls (1 Minute Minimum Call Charge) | Charge Per Minute |
|---|---|
|
Worldwide |
To Europe £2.50, To ROW £5 |
Calls to the Channel Islands or Isle of Man from the UK
| Standard Calls (1 Minute Minimum Call Charge) | Charge Per Minute |
|---|---|
|
Calls to Channel Islands or Isle of Man numbers starting 01481, 01534 or 01624 |
£0.90 |
| Text Messages (Per Message) | Charge Per Minute |
|---|---|
|
Texts to Channel Islands or Isle of Man Numbers starting 01481, 01534 or 01624 |
£0.58 |
Out of Bundle - Roaming Zones
Inclusive Roaming Zones - No Charge
Ireland & Isle of Man
Europe Zone 1 - £4 ex. VAT per day (inclusive only on the Unlimited Max Plans)
Austria, Azores, Belgium, Bulgaria, Canary Islands, Croatia, Cyprus, Czech Republic, Denmark, Estonia, Finland, France (incl.Corsica), French Guiana, Germany, Gibraltar, Greece, Guadeloupe, Hungary, Iceland, Italy (incl. Vatican City), Kosovo, Latvia, Liechtenstein, Lithuania, Luxembourg, Madeira, Malta, Martinique, Mayotte, Monaco, Netherlands, Norway, Poland, Portugal, Romania, Reunion, Saint Martin, Slovakia, Slovenia, Spain (incl. Balearic Islands), Sweden.
Europe Zone 2 - £4 ex. VAT per day (inclusive only on the Unlimited Max plans)
France Islands, Guernsey, Jersey, San Marino, Switzerland.
Vodafone Global Roaming (inclusive only on Unlimited Max plans)
Albania, Anguilla, Antigua and Barbuda, Aruba, Australia, Barbados, Bermuda, Bosnia and Herzegovina, British Virgin Islands, Canada, Cayman Islands, Dominica, Ghana, Grenada, Jamaica, Kenya, Lesotho, Mexico, Montserrat, Mozambique, New Zealand, South Africa, St Kitts and Nevis, St Lucia, St Vincent and Grenadines, Trinidad and Tobago, Turkey, Turks and Caicos Islands, United States.
World Traveller Zone - £10 ex. VAT per day
Afghanistan, Albania, Andorra, Anguilla, Antigua and Barbuda, Argentina, Armenia, Aruba, Australia, Bahrain, Bangladesh, Barbados, Bermuda, Bonaire, Bosnia and Herzegovina, Brazil, British Virgin Islands, Cambodia, Canada, Cayman Islands, Chile, China, Colombia, Costa Rica, Curacao, “Democratic Republic of the Congo”, Dominica, Dominican Republic, Ecuador, Egypt, El Salvador, Fiji, Georgia, Ghana, Grenada, Guatemala, Guyana, Haiti, Honduras, Hong Kong, India, Indonesia, Israel, Jamaica, Japan, Jordan, Kazakhstan, Kenya, Korea, Kuwait, Laos, Lesotho, Macau, Macedonia, Malaysia, Mexico, Moldova, Mongolia, Montenegro, Montserrat, Morocco, Mozambique, Myanmar, New Zealand, Nicaragua, Oman, Pakistan, Panama, Papua New Guinea, Paraguay, Peru, Philippines, Puerto Rico, Qatar, Russia, Saba, Samoa, Saudi Arabia, Serbia, Singapore, Sint Eustatius, Sint Maarten, South Africa, Sri Lanka, St Kitts and Nevis, St Lucia, St Vincent and Grenadines, Sudan, Suriname, Swaziland, Taiwan, Tanzania, Thailand, Tonga, Trinidad and Tobago, Turks and Caicos Islands, Ukraine, United Arab Emirates, United States, Uruguay, US Virgin Islands, Uzbekistan, Turkey, Vanuatu, Vietnam.
Rest of the World Zone 1
Azerbaijan, Bahamas, Benin, Bhutan, Botswana, Brunei Darussalam, Burkina Faso, Cameroon, Central African Republic, Chad, Gabon, Guam, Iran, Iraq, Ivory Coast, Kiribati, Madagascar, Micronesia, Niger, Nigeria, Northern Mariana, Palestinian Territory, Republic of the Congo, Rwanda, Seychelles, Solomon Islands, St Pierre and Miquelon, Tahiti, Tajikistan, Togo, Uganda, Venezuela, Yemen, Zambia.
Rest of the World Zone 2
Algeria, Belarus, Bolivia, Cape Verde, Gambia, Guinea, Guinea-Bissau, Kyrgyzstan, Liberia, Malawi, Mauritania, Mauritius, Senegal, Sierra Leone, Zimbabwe
Rest of the World Zone 3
Burundi, Libya, Mali, Namibia, Nepal, Sao Tome and Principe, Tunisia.
Rest of the World Zone 4
Angola, Belize, Comoros, Cook Islands, Cuba, Djibouti, East Timor, Equatorial Guinea, Eritrea, Ethiopia, Falkland Islands, Greenland, Lebanon, Maldives, New Caledonia, Saint Helena, Somalia, Syria, Turkmenistan.
Roaming Charges
| Zone | Making calls & sending texts within Europe Zones and back to the UK | Making calls and sending texts from Europe Zones to any other Zone | Receiving Calls (per min) | Sending Picture Messages (per message) | Using the Internet |
|---|---|---|---|---|---|
|
Europe Zone 1 & 2 (£4 Per Day) |
Usage taken from inclusive UK allowance or charged at home rate |
Usage charged at International Rates |
£0.00 |
Usage charged at home rate |
Use UK Data Bundle then usage charged at home rate |
|
World Traveller (£10 per day) |
Usage taken from inclusive UK allowance or charged at home rate |
Usage charged at International Rates |
£0.00 |
£0.90 |
Use UK Data Bundle then usage charged at home rate |
| ROW Zones | Making calls inzone and back to the UK (per min) | Making calls to the Europe Zones (per min) | Making calls to other ROW Zones (per min) | Receiving Calls (per min) | Sending Texts (per text) | Sending Picture messages (per message) | Using the Internet (per MB) |
|---|---|---|---|---|---|---|---|
|
ROW Zone 1 |
£1.00 |
£2.50 |
£3.34 |
£0.60 |
£0.14 |
£1.10 |
£0.20 |
|
ROW Zone 2 |
£2.00 |
£2.50 |
£3.34 |
£1.20 |
£0.50 |
£1.10 |
£1.00 |
|
ROW Zone 3 |
£4.00 |
£4.00 |
£4.00 |
£2.60 |
£1.00 |
£1.10 |
£3.00 |
|
ROW Zone 4 |
£4.00 |
£4.00 |
£4.00 |
£3.00 |
£1.00 |
£1.10 |
£12.00 |
If you have any questions related to any of the above information, please get in touch below.
International Calls Zones
| Zones | Destinations |
|---|---|
|
Zone 0 |
Guernsey, Jersey and Isle of Man |
|
Zone 1 |
Ireland |
|
Zone 2 |
Andorra, Austria, Belgium, Bulgaria, Canary Islands, Croatia, Cyprus, Czech Republic, Denmark, Estonia, Finland, France, French
Guiana, Germany, Gibraltar, Greece, Guadeloupe, Hungary, Iceland, Italy, Latvia, Liechtenstein, Lithuania, Luxembourg, Malta,
Martinique, Mayotte, Monaco, Netherlands, Norway, Poland (Incl Azores and Madeira), Portugal, Reunion, Romania, Saint Martin, San
Marino, Slovak Rep, Slovenia, Spain, Sweden, Switzerland, Vatican City |
|
Zone 3 |
Albania, Bosnia and Herzegovina, Macedonia, Montenegro, Morocco, Serbia, Tunisia, Turkey |
|
Zone 4 |
Alaska, Canada, Hawaii, United States of America |
|
Zone 5 |
Australia, Christmas Island, Cocos Islands, Hong Kong, Malaysia, New Zealand, Singapore, South Africa |
|
Zone 6 |
Abkhazia, Afghanistan, Algeria, American Samoa, Angola, Anguilla, Antigua and Barbuda, Argentina, Armenia, Aruba, Azerbaijan,
Bahamas, Bahrain, Bangladesh, Barbados, Belarus, Belize, Benin, Bermuda, Bhutan, Bolivia, Botswana, Brazil, British Virgin Islands,
Brunei, Burkina Faso, Burundi, Cambodia, Cameroon, Cape Verde, Cayman Islands, Central African Rep, Chad, Chile, China, Colombia,
Comoros, Congo, Congo (DRO), Cook Islands, Costa Rica, Cuba, Curacao, Djibouti, Dominica, Dominican Republic, East Timor,
Ecuador, Egypt, El Salvador, Equatorial Guinea, Eritrea, Ethiopia, Falkland Islands, Faroe Islands, Fiji, French Polynesia, Gabon,
Gambia, Georgia, Ghana, Greenland, Grenada, Guam, Guatemala, Guinea, Guinea Bissau, Guyana, Haiti, Honduras, India, Indonesia,
Iran, Iraq, Israel, Ivory Coast, Jamaica, Japan, Jordan, Kazakhstan, Kenya, Kiribati, North Korea, South Korea, Kosovo, Kuwait,
Kyrgyzstan, Laos, Lebanon, Lesotho, Liberia, Libya, Macau, Madagascar, Malawi, Maldives, Mali, Marshall Islands, Mauritania, Mauritius,
Mexico, Micronesia, Moldova, Mongolia, Montserrat, Moorea, Mozambique, Myanmar, Namibia, Nauru, Nepal, New Caledonia,
Nicaragua, Niger, Nigeria, Niue, NLD Antilles, Norfolk Island, Northern Mariana Islands, Oman, Pakistan, Palau, Palestine, Panama,
Papua New Guinea, Paraguay, Peru, Philippines, Puerto Rico, Qatar, Russia, Rwanda, Sao Tome & Principe, Saudi Arabia, Senegal,
Seychelles, Sierra Leone, Solomon Islands, Somalia, Sri Lanka, St Helena, St Kitts and Nevis, St Lucia, Saint Maarten, St Pierre &
Miquel., St Vincent and the Grendines, Sudan, South Sudan, Suriname, Swaziland, Syria, Tahiti, Taiwan, Tajikistan, Tanzania, Thailand,
Togo, Tokelau, Tonga, Trinidad and Tobago, Turkmenistan, Turks and Caicos, Tuvalu, Uganda, Ukraine, United Arab Emirates (UAE),
Uruguay, US Virgin Islands, Uzbekistan, Vanuatu, Venezuela, Vietnam, Wallis & Futuna, Western Samoa, Yemen, Zambia, Zimbabwe,
Ships/ferries/Airplane networks |
Destinations Descriptions
| Zone | Zone Destination | Calls per min | SMS per message |
|---|---|---|---|
|
Zone 0 |
Channel Islands/IOM |
£0.90 |
£0.40 |
|
Zone 1 |
Ireland |
£2.50 |
£0.60 |
|
Zone 2 |
Western Europe EU/ non EU |
£2.50 |
£0.60 |
|
Zone 3 |
Rest of Europe & Turkey |
£3.50 |
£0.60 |
|
Zone 4 |
US/Canada |
£3.50 |
£0.60 |
|
Zone 5 |
Asia Pacific |
£3.50 |
£0.60 |
|
Zone 6 |
Rest of the World |
£3.50 |
£0.60 |
Out of Bundle Rates
Call Rates
| Call Description | Price per minute (All plans except PPM) |
|---|---|
|
Landline |
£0 |
|
Voicemail |
£0 |
|
02-02 Mobile |
£0 |
|
Other Mobile Network |
£0 |
|
SMS |
£0 |
|
MMS (Domestic & Roamed) |
£0.80 |
|
Group Conferencing (322 & 323) |
£0 |
|
O2 Directory Enquiries 118402 |
£2.50 |
|
Other Services e.g. Traffic Line |
£0.76 |
|
Higher Personal 070 Numbers |
£0 |
|
Satellite Calls – 60 Second Increments |
£13.50 |
If you have any questions related to any of the above information, please get in touch below.
International Calls Zones
| Zones | Countries Included |
|---|---|
|
Europe Zone |
Republic of Ireland, Guernsey, Isle of Man, Jersey
Austria, Belgium, Bulgaria, Canary Islands, Croatia, Cyprus, Czech Republic, Denmark, Estonia, Finland
(inc. Aland Islands), France, Germany, Gibraltar, Greece, Hungary, Iceland, Italy (inc Vatican City), Latvia
Liechtenstein, Lithuania, Luxembourg, Malta, Monaco, Netherlands, Norway, Poland, Portugal (inc. Azores
and Madeira), Romania, San Marino, Spain (inc. Canary Islands, Ceuta and Melilla), Slovakia, Slovenia,
Sweden, Switzerland. |
|
Zone A |
USA, Canada, South Africa, New Zealand, Turkey, China (excludes Macau), Hong
Kong and Australia |
|
Zone B |
Aruba, Albania, Andorra, Anguilla, Antigua & Barbuda, Argentina, Armenia, Bahamas, Bangladesh,
Barbados, Brazil, British Virgin Islands, Cayman Islands, Chile, Costa Rica, Dominica, Dominican Republic,
Ecuador, Egypt, Georgia, Grenada, Haiti, India, Indonesia, Israel, Ivory Coast, Jamaica, Japan, Jordan,
Kuwait, Macedonia, Madagascar, Malaysia, Mexico, Moldova, Montenegro, Nicaragua, Peru, Puerto Rico,
Philippines, Qatar, Russia, Saint Kitts And Nevis, Saint Lucia, Saint Vincent And Grenadines, Saudi Arabia,
Serbia, Singapore, South Korea, Sri Lanka, Taiwan, Thailand, Trinidad And Tobago, Turks And Caicos
Islands, Uruguay, United Arab Emirates, US Virgin Islands, Vietnam. |
|
Zone C |
All other countries |
International Calling from the UK to Abroad
| Zone | Calling an International number from the UK (Per min) | Send a text to an international number from the UK |
|---|---|---|
|
Europe Zone |
£0.44 |
£0.60 |
|
Zone A |
£0.44 |
£0.60 |
|
Zone B |
£1.34 |
£0.60 |
|
Zone C |
£1.94 |
£0.60 |
EE Roaming Rates
Standard Voice Roaming Charges
| Zone | Receiving calls whilst abroad | Calls to the country you're in or back to the UK (includes Answerphone) | Calls to Europe Zone | Calls to Zone A, Zone B and Zone C |
|---|---|---|---|---|
|
Europe Zone |
Inclusive |
UK rate (dependent on call type)
or decremented by UK allowance |
UK rate (dependent on call type)
or decremented by UK allowance |
£1.94 per min |
|
Zone A |
£1.48 per min |
£2.98 per min |
£2.98 per min |
£2.98 per min |
|
Zone B |
£2.22 per min |
£3.56 per min |
£3.56 per win |
£3.56 per min |
|
Zone C |
£2.98 per min |
£4.46 per min |
£4.46 per min |
£4.46 per min |
For making calls in our Europe Zone, there is a 60 second minimum call charge and 60 second billing thereafter. Calls are free to receive.
For making and receiving calls in roaming EE Business Zone A, Zone B and Zone C there is aa 60 second minimum charge and 60 second billing thereafter.
Standard Text & MMS Roaming Charges
| Zone | Receiving texts whilst abroad | Sending a text whilst abroad | Sending an MMS whilst abroad |
|---|---|---|---|
|
Europe Zone |
Inclusive |
UK rate (dependent on call type)
or decremented by UK allowance |
Standard UK rate |
|
Zone A |
Inclusive |
£0.90 per message |
£2.98 per message |
|
Zone B |
Inclusive |
£1.48 per message |
£2.98 per message |
|
Zone C |
Inclusive |
£1.48 per message |
£2.98 per message |
Standard Text & MMS Roaming Charges
| Zone | Per MB |
|---|---|
|
Europe Zone |
UK rate or decremented by UK allowance |
|
Zone A |
£2.98 |
|
Zone B |
£7.44 |
|
Zone C |
£8.92 |
If you have any questions related to any of the above information, please get in touch below.
